Legal
Support
Last updated: October 2026
Questions about Maddie, your account, or the iPad app? We're a small team and we answer fast.
Contact us
Email [email protected] and we’ll get back to you within one business day. Include your restaurant name so we can find your account quickly.
Common questions
- Calls or bookings look wrong? Check Settings → Operating hours and Reservation slots in your dashboard — Maddie only offers times inside them.
- Change Maddie’s voice or greeting? Dashboard → Settings → Voice, or in the iPad app under Settings → Voice AI.
- Billing and plans? Manage your subscription from the dashboard; receipts come from Stripe. Email us for anything billing-related you can’t self-serve.
- Delete your account? In the iPad app: Settings → Delete account. This removes your login and, if you are the only owner, your restaurant and its data — permanently.
Privacy
How we handle data — including calls Maddie answers on your restaurant’s behalf — is covered in our Privacy Policy.