The reservation system that answers your phone.
Maddie runs your floor plan, bookings, and waitlist — and answers every call to book guests 24/7, so you never lose a table to voicemail.
Sign up free — no payment needed to hear Maddie answer for your restaurant. Subscribe when you're ready to go live on your phone line.
Maddie
Live · ready for the next call
“Thank you for calling Osteria Romano — I'm Maddie. Would you like to make a reservation, or can I help you with something else?”
Live demo
Hear Maddie in action
Maddie speaks like the best host you've ever hired — composed under pressure, attentive to detail, and always one step ahead of the guest.
Caller
Hi, do you have a table for four tonight around 7?
Maddie
We'd love to have you! I have a 7:15 available for a party of four. Would that work?
Caller
Perfect. Oh, and one of us is gluten-free.
Maddie
No problem at all—I'll add a note for the kitchen. We have several gluten-free options on the menu. Can I get a name for the reservation?
Caller
Sure, it's under Daniel.
Maddie
You're all set, Daniel. A table for four at 7:15 tonight, with a gluten-free note. We'll see you soon!
Capabilities
A full reservation system—with a host that answers the phone.
Your whole floor, one screen
Floor plan, drag-and-drop seating, waitlist, walk-ins, server sections, and a live timeline.
An AI host that books over the phone
Answers on the first ring, books 24/7, and handles guest questions — the piece a booking site alone doesn't have.
Always finds a seat
Smart table assignment merges tables for big parties, prevents double-books, and catches duplicate reservations.
Recognizes your regulars
A built-in guestbook that knows repeat callers by name and their preferences.
Keeps the tools you already use
Already on OpenTable or Resy? Maddie texts guests your booking link. Sync your menu from Square. No rip-and-replace.
Knows your restaurant cold
Menu, hours, policies, and FAQs, so every answer is right.
Takeout & ordering
Coming soonMaddie will take takeout orders and route online-ordering requests — on the way, not here yet.
Why it matters
Online booking
isn't enough.
18–30% of restaurant calls still go to voicemail — and every missed call is a lost table. Maddie captures reservations online and on the phone, in one system.
One place for your floor plan, bookings, and waitlist — with an AI host answering every call your team can't get to. And because there's no new hardware to install, you can be up and running in under an hour.
- 18–30%
- of revenue lost to missed calls
- < 1 hr
- to set up — no new hardware
Pricing
Simple pricing that pays for itself.
Pick the plan that fits — change it any time.
Starter
The full reservation system + AI phone host for a single location.
$399/ mo
Month-to-month · 30 days' notice to cancel
- Up to 500 calls/month
- 1 location
- Reservation booking & management
- Call transfer to your staff
- Special requests captured and logged
- Menu & FAQ answers from your knowledge base
- Choose from 8 voices
- SMS confirmations & text links
- Standard analytics
- Priority support
Growth
For busy rooms — unlimited calls, guest recognition, and more control over the floor.
$699/ mo
Month-to-month · 30 days' notice to cancel
- Everything in Starter
- Unlimited calls
- Phone ordering — Maddie takes takeout orders on calls
- Card-on-file no-show protection & large-order prepayment
- Repeat-guest recognition
- Live call transcripts
- Call recordings & transcripts
- Advanced analytics
- Live activity feed
Pro
The full suite + AI host across restaurant groups and multi-location operations.
Custom
- Everything in Growth
- Multiple locations
- Dedicated number per location
- Multi-location analytics & reporting
- Reservation export (CSV)
- Dedicated onboarding
- Dedicated support
Sign up free — no payment needed to hear Maddie answer for your restaurant. Subscribe when you're ready to go live on your phone line.
Tonight's reservation list starts now
Give every caller a warm welcome.
Stop losing guests to voicemail. Set up Maddie in under an hour—no new hardware, no headaches—and never miss another booking.
Sign up free — no payment needed to hear Maddie answer for your restaurant. Subscribe when you're ready to go live on your phone line.